Building Blocks of an E-Government: A Framework

E-government generally refers to the delivery of national or local government information and services via the Internet or other digital means. Electronic government, or “e-government,” is the process of transacting business between the public and government through the use of automated systems and the Internet network, more commonly referred to as the World Wide Web. E-government is defined as “online government services,” that is, any interaction one might have with any government body or agency, using the Internet (Luling, 2001). The purpose of e-government is to provide an e-portal, “a onestop Internet gateway” to major governABSTRACT